Our orders are produced at the time of purchase and as such we are unable to issue refunds that have been sent to products or been completed. 

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In the unlikely event that you receive a defective item, please let us know and we will work on resolving the issue as soon as possible. Any replacement items we be for the same product / same size. Please contact us at infohouseofwitchcraft@gmail.com for further information. 

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If your order is returned to us due to delivery issues, a refund will be processed for the cost of the items only.